Audience reach VS communication efficiency. How the unique CCA's research method works - the example of the Maidan Museum case

We continue to familiarize you with our author`s approach to the analysis of communication campaigns that allows assessing the potential efficiency of the messages` interaction with the audience. Now we analyze the communication crisis regarding the Museum of Maydan that happened at the end of 2019. Museum`s fruitful communication drew the audience`s attention, nevertheless, was not convincing for the part of the future visitors. Simple messages of the museum`s critics were much more efficient. Various politicians have played a significant part in this crisis, they used this topic for engaging the museum in their narratives.
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